Another Avoidable Death Due to Prescription Drug Pricing Travesty

It is a travesty when a life-saving medication has a price-tag that is out of reach. What’s worst is that your pharmacy and your insurance do not collaborate towards helping you obtain them by requesting extra paperwork while your health is at risk. This was the case of 19-year-old Yarushka Rivera a Massachusetts woman who died of a seizure because she was unable to get prior authorization to renew a prescription for her medication. Now her family sues Walgreens alleging its negligence caused their daughter’s death.

Rivera’s family went to Walgreens to fill her prescriptions of Topamax a medication that helped her manage her life-threatening seizures. Her family didn’t have any issues getting her medication from the pharmacy in the past, but a month after Rivera turned 19, the pharmacy informed them that her insurance wouldn’t cover the cost of the medication without receiving a doctor’s pre-authorization for insurance coverage.

At this point, the pharmacy gave the family two options: to pay $399.99 out of pocket to get the medication or wait for the pharmacist to contact the doctor for a pre-authorization form. Since they couldn’t afford to pay for the medication, they decide to wait.

They went to the pharmacy five separate times to follow up on their request, and each time the pharmacy would say they would notify the doctor. Throughout the time that the family waited for the authorization, Rivera suffered three seizures, the third which was fatal and led to her death.

She should not be dead. 

This is a travesty on two levels. First, the cost of the generic version of this prescription through MailMyPrescriptions.com is between $2.40 and $28.80 depending on the version of the drug, evidenced as follows:

Drug Name Our Price**
Topiramate Tablet 50 Mg (Generic Topamax) $2.40
Topiramate Tablet 100 Mg (Generic Topamax) $3.60
Topiramate Tablet 25 Mg (Generic Topamax) $1.50
Topiramate Sprinkle Cap 15 Mg (Generic Topamax) $17.10
Topiramate Sprinkle Cap 25 Mg (Generic Topamax) $28.80

*Generic drug prices as of 6/11/18 for a 30-day supply.

Our supply side business model proves that this drug didn’t cost anywhere near the list price she and her insurance were being forced to pay and clearly couldn’t afford. Surely Walgreens gets better wholesale prices than us, considering that they own 20% of AmerisourceBergen one of the three largest wholesalers in the world –  why couldn’t this patient get a similar price to ours?

It does not seem to be clear if she was ordering the brand or generic version of this prescription, and if it was the brand I presume for good reason – because if not, there is no excuse for a drug that wholesales for less than $1 a capsule, and less than $0.12 a tablet, to be marked up so egregiously. Even if she was prescribed the brand, why didn’t the pharmacy offer her a generic supply for 30-days until they worked out the paperwork issue? Surely the side effects would have been less severe than DEATH.

 

The second part of this travesty is that like Rivera, thousands of Americans come across these preauthorization forms to get the medicines they need to maintain their health.

At MailMyPrescriptions.com we believe that a pharmacist’s duties go beyond the dispensing of medication as they play a vital role in the well-being of their patients. Pharmacists take an Oath, similar to the Hippocratic oath. Pharmacies – corporations – should take an oath too.

We understand that the pharmacy process can be confusing at times that’s why we coordinate care directly with the doctor. No pharmacy should put this on the patient… period. There is NO excuse.

This problem is like a slow-moving freight train and Americans are a deer in the headlights. When people have to choose to handle paperwork they don’t understand, pay for things they can’t afford at absurd egregiously marked up prices, and/or DIE… we have failed as a society. IT IS COMPLETELY AVOIDABLE. At what point are we any different than animals that eat their offspring with business practices that kill our children.

Regardless of the outcome of the lawsuit, pharmacies, especially fortune 100 corporations who can afford to manage thousands of retail stores and employees have an obligation to pick up the phone. Would the child of a Walgreen’s executive have had the same experience? I think not.

NO AMERICAN SHOULD HAVE TO MAKE THE CHOICE OF “FOOD, BILLS OR SEIZURES AND/OR DEATH”. This is ABSURD and IMMORAL.

MailMyPrescriptions.com CEO Santo J. Leo Featured on Trustpilot.com Blog

I am excited to announce that I was recently featured on the Trustpilot blog, in an article titled: Trustpilot Everywhere – how our customers succeed by promoting their reputation across all channels.

The article focused on the integration of Trustpilot reviews in marketing campaigns to instill trust in potential customers. It highlighted some of the most successful advertising campaigns across the world, including MailMyPrescriptions.com for incorporating Trustpilot reviews in its national television commercials.

One of the key points I shared in the article was the use of storytelling in validating our customer’s experience:

“By utilizing Trustpilot reviews, we have an opportunity to let our customers tell others their story to not just friends and family, but the country. These stories validate the customer experience… MailMyPrescriptions.com has reinvented the pharmacy experience, and we are using Trustpilot to reinvent storytelling.”

Aside from outlining the most effective campaigns the article also reiterates the impact of online reviews on customers purchasing decisions.

Trustpilot reviews have become an essential part of our business as they help us strengthen the conversation with current, new and potential customers.

Customer feedback is becoming a necessity for any business looking to grow and increase customer confidence at different touch points of the buying journey. We believe that brands must always put people at the heart of their marketing strategy to create authentic campaigns and Trustpilot has been an excellent tool for this.

At MailMyPrescriptions.com we are committed to providing our customers excellent service and thoughtful care and what better way to do this than by building healthy relationships with them.

To read the full article, visit:

http://blog.trustpilot.com/blog/trustpilot-everywhere-how-our-customers-succeed-by-promoting-their-reputation-across-all-channels

MailMyPrescriptions.com Launches Preferred Partner Program

You can now offer your group members a more affordable and convenient alternative to get their medications through MailMyPrescriptions.com’s Preferred Partner Program. This program is designed to give groups of individuals, employers, associations, and non-prescribing healthcare providers, even more, savings when their members use our pharmacy service!

By participating in our Preferred Partner Program, your members will be eligible for special promotions at no additional cost! We will provide the organization a “Customer Code” that can be issued to members when they order through our pharmacy service. Benefits for members include free shipping on their first order and 2X loyalty points (equivalent to 5% cash back) on every order.

When your members order with MailMyPrescriptions.com we will:
• Coordinate getting prescriptions from their doctor
• Check for adverse drug interactions
• Make sure they are saving as much as possible
• Ensure the accuracy of their order and its timely arrival
• Coordinate additional refills when they need a new prescription
• Answer any questions they may have 24 hours a day, 365 days a year

MailMyPrescriptions.com is a licensed pharmacy that sells prescription drugs based on our purchase costs direct to consumers without any insurance or third-party involvement. We do not sell to any other pharmacy. We do not sell anything in bulk. We are not the distributor. Our pricing is designed to get your customers the lowest price. Period.

Click here to learn more the program.

MailMyPrescriptions.com Launches Non-Profit & Religious Organization Savings Program

Nonprofit organizations serve a vital role in society, with most such entities having a religious, charitable, scientific, or educational purpose. At MailMyPrescriptions.com we highly value their commitment towards enhancing local communities, and as a way to support them, we are pleased to announce our new Non-Profit & Religious Organization Savings Program, specially designed to give their members access to even more savings when they use our pharmacy service.

By participating in this program their members will be eligible for special promotions at no additional cost. We will provide them with a special “Customer Code” that can be issued to members for use when they order through our pharmacy service. They will receive free shipping on their first four orders and 2X loyalty Points on every order (an equivalent of 5% cashback).

When their members order with MailMyPrescriptions.com we will:
•  Coordinate getting prescriptions from their doctor
•  Check for adverse drug interactions
•  Make sure they are saving as much as possible
•  Ensure the accuracy of their order and its timely arrival
•  Coordinate additional refills when they need a new prescription
•  Answer any questions they may have 24 hours a day, 365 days a year

MailMyPrescriptions.com is a safe and reliable pharmacy service committed to giving your members quality care at an affordable cost. We are a licensed pharmacy that sells prescription drugs based on our purchase costs direct to consumers without any insurance or third-party involvement. We do not sell to any other pharmacy. We do not sell anything in bulk. We are not the distributor. Our pricing is designed to get your patients the lowest price. Period.

Click here to learn more about the program.

MailMyPrescriptions.com Launches Preferred Physician Savings Program

These days the first thing a patient thinks about when they find out they need to take a prescription medication is “what is this going to cost me?” Physicians can now offer their patients a more affordable and convenient alternative to paying cash at retail pharmacies. Thanks to the transparent guaranteed drug pricing MailMyPrescriptions.com offers, patients and prescribers can search prices from their mobile devices together inside the privacy of the examination room. If our price is affordable, the prescriber can electronically prescribe or fax the prescription to our pharmacy and instruct the patient to call us and then we will do all the work from there.

Physicians who enroll in our Preferred Physician Savings Program will make their patients immediately eligible for special promotions such as free shipping on their first order and 2X loyalty points (equivalent to 5% cash back) on every order.

Participating physicians will receive a special “Customer Code” that can be issued to patients when they order through our pharmacy service. It’s as easy as Search. Call. Save!

MailMyPrescriptions.com is a safe and reliable pharmacy service. Our licensed pharmacists – most of whom are also doctors – will coordinate with you to give your patients quality care at an affordable cost. When you enroll in the Preferred Physician Program, we will work with your office manager(s) to ensure that they have our SureScripts e-Prescribe information to expeditiously coordinate prescriptions and prescription refills for our mutual patients, or our fax information if you are not currently e-prescribing.

When your patients order with MailMyPrescriptions.com we will:
• Coordinate getting prescriptions from your office
• Check for adverse drug interactions
• Make sure they are saving as much as possible
• Ensure the accuracy of their order and its timely arrival
• Coordinate additional refills when they need a new prescription
• Answer any questions they may have 24 hours a day, 365 days a year

MailMyPrescriptions.com is a licensed pharmacy that sells prescription drugs based on our purchase costs direct to consumers without any insurance or third-party involvement. We do not sell to any other pharmacy. We do not sell anything in bulk. We are not the distributor. Our pricing is designed to get your patients the lowest price. Period.

Visit mailmyprescriptions.com/preferred-physicians/ to learn more.

MailMyPrescriptions.com Launches Share a Savings Story Campaign

At MailMyPrescriptions.com® we are fanatical about our customer experience. A lot of “pharmacy experts” like to put a lot of disinformation out there about how mail order pharmacies are not safe, but we think our service is better than the average pharmacy. We take pride in our value proposition. We take pride in the presentation. We take pride in the level of hands-on service we provide. 

Every customer here has a story. They have a family. They have a job or a fixed income. They have hobbies and passions. They have a health condition. Everyone has a story. No one’s pharmacy experience should define their story. No one’s prescription drug costs should define their story. I tell my staff at MailMyPrescriptions.com we are more than just a pharmacy, we are “storytellers”. We create savings. We provide care. We improve our customers quality of life, and that quality of life is what should define their story. 

So we are asking our customers to join us and share their Savings Story to their friends and family. Real people sharing their real savings. In appreciation of our customers time for storytelling, we will send them a one-time use free shipping promotion code for their next order through  MailMyPrescriptions.com®.

Here’s how it works:

  1. Order from MailMyPrescriptions.com Pharmacy Service
  2. When you receive your “Green Box” take a picture of it
  3. Post the picture on Facebook or Twitter and tag @MailMyPrescriptions (Facebook) or @MailMyRx (Twitter) and mention if you saved money by switching to our pharmacy service, how much you saved, and what pharmacy you switched from
  4. A MailMyPrescriptions.com “Engagement Team” member will direct message you from our official profile on Facebook or Twitter a one-time use free-shipping coupon code
  5. Within 120 days use the coupon-code online during your next checkout or provide it over the phone while you are placing your next order

Click here to learn more.

 

MailMyPrescriptions.com Offers Even More Savings Through New Loyalty Points Program

Being the most affordable cash-pay pharmacy in the country is not enough! Right?

That is why at MailMyPrescriptions.com we are committed to offering the lowest prices in the market and today we are happy to announce EVEN MORE savings for our loyal customers through our new Loyalty Points Program.

Loyalty Points are an additional benefit to your shopping experience on the site and just one of the ways we thank you for being a loyal customer. Once you register to MailMyPrescriptions.com, you will be able to earn and accumulate Loyalty Points and turn them into dollars off future purchases.

Points are awarded for customer actions such as registering on the site, making purchases and submitting product page reviews.

Customers who use the website to start their order process can earn loyalty points for every dollar spent. There is no maximum amount of loyalty points earned for purchases which means that the savings are endless. If you still can’t believe it take a look at our comparison chart.

MailMyPrescriptions.com Rewards Comparison Chart

• MailMyPrescriptions.com Loyalty Program = 2.5% cash back

• Shell Gas Stations = 1.96% cash back

• Starbucks 1.6% cash back

• Walgreens = 1% cash back

• CVS = 0% (No prescription reward program)

So, what are you waiting for? Just shop, share & earn!

Click here to learn more.